In a recent survey, 90 percent of our customers cited that customer service is what they most value in a transaction with us. This is a confirmation that YOU are and always will be our Number One Priority.
In the automotive industry the demands of our customers change constantly. Sudden Service has been a vital part of our team in providing seamless support to our customer base for many years. The whole team at Sudden Service is courteous, knowledgeable, and will do whatever is necessary to make sure that the load is covered and to my customer on time. If you are in the position of having to expedite material, then you know that you don’t have time to deal with anyone who doesn’t understand the urgency of the situation. The team at Sudden Service completely understands this and therefore I am happy to give them my enthusiastic endorsement as a great organization to do business with.
Automotive Supplier, Edgerton, Ohio
I have been using Sudden Service for the past three years with all my courier needs. Year after year they continue to surpass the excellent customer service and support we expect. They have continued not only with quick response and safe delivery of our products to our customers in need, they have strived to give us the most competitive rates that our customers have come to rely on when allowing us to choose the courier service. No matter the date or time; morning, noon, or night, Sudden Service has always met or exceeded my expectations at every call. I’m glad that as long as we need a courier service for our expediting needs, that Sudden Service is only a phone call away!
Mfg of Industrial Components & Systems, Montpelier, Ohio
In today’s business market it is reassuring to know that our business as well as our customer’s needs are protected. Worry-free, that is what comes to mind when utilizing Sudden Service for all of our export needs. The entire organization handles our requirements with integrity, professionalism, and the utmost commitment to Customer care.
One phone call to Sudden Service is all it takes to get our freight taken care of in an expeditious manner. I am especially impressed with the level of detailed communication that they provide as part of our service; we know where our product is every step of the way.